What is a sign of a well-prepared server?

A well-prepared server exhibits confidence in discussing menu items, which reflects their deep understanding of the offerings and enhances the dining experience for guests. This confidence comes from being knowledgeable about the menu, including the ingredients, preparation methods, and potential pairings. It enables servers to engage actively with customers, answer questions effectively, and make personalized recommendations, which can lead to a more enjoyable dining experience and possibly increased sales.

Memorizing the drink menu completely, while useful, does not necessarily indicate that a server can engage with guests in a meaningful way. It is more important for a server to be able to communicate and interact confidently rather than to simply recite the menu. Relying solely on kitchen staff suggests a lack of independence, whereas avoiding guest interactions can create a negative atmosphere and diminish customer satisfaction. Hence, the ability to confidently discuss menu items is the true hallmark of a well-prepared server.