What is a proactive measure to take when serving guests?

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The choice of regularly checking in on guests throughout their meal exemplifies a proactive approach to service. This behavior shows attentiveness and ensures that guests feel valued and cared for. By proactively engaging with them, servers can anticipate needs, address any concerns before they escalate, and enhance the overall dining experience. This approach fosters a welcoming atmosphere and encourages communication, allowing guests to enjoy their meals without scanning for attention.

In contrast, merely waiting for guests to ask for assistance can lead to delays in service, which may ultimately detract from the dining experience. Approaching guests only when they seem upset indicates a reactive approach, which may create additional discomfort or dissatisfaction. Ensuring no interruptions during meal times is well-intentioned, but the focus should be on building rapport and being available, rather than creating an overly formal and potentially isolating dining environment.

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