How should servers respond to intoxicated guests?

Responding appropriately to intoxicated guests is crucial in maintaining safety and compliance with legal responsibilities as a server. Suggesting non-alcoholic beverages is a proactive and respectful way to address the situation. It helps to provide an alternative that allows the guest to remain in a social environment while reducing further alcohol consumption.

Additionally, informing management ensures that they are aware of the situation and can take appropriate action if needed, enhancing overall safety for both the guest and other patrons. This approach balances the need to be hospitable with the responsibility to prevent over-intoxication, which can lead to potentially dangerous situations.

Other options, while they may seem helpful or straightforward, do not address the underlying issue of intoxication effectively. Ignoring the behavior or encouraging more drinking can contribute to unsafe circumstances, and asking a guest to leave immediately could escalate the situation and create a negative atmosphere. The correct response embodies both care for the guest and an awareness of the establishment's duty of care.