How can a server ensure all guest requests are met?

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Actively listening and taking notes allows a server to fully engage with guests and accurately understand their needs. This practice ensures that all requests are acknowledged and addressed in a timely manner. When a server listens attentively, they can clarify details, anticipate additional needs, and create a more personalized dining experience.

Taking notes also helps to remember specific preferences or special requests, especially in a busy environment where multiple tables are being served simultaneously. This attention to detail demonstrates professionalism and enhances guest satisfaction, ultimately contributing to a positive overall experience.

In contrast, disregarding requests, only responding when guests repeat their requests, or limiting attention to just one guest can lead to misunderstandings and a lack of service quality.

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